Common Questions.
Our models currently achieve 99.8% accuracy on clear audio. We support a variety of accents and specialized terminology in multiple languages.
Yes! With our Pro and Business plans, you can translate subtitles into over 120 languages instantly using our context-aware translation engine.
We support all major formats including MP4, MOV, AVI, MKV, and more. You can also directly import from YouTube and Vimeo via URL.
Starter plans have a 10-minute per video limit. Pro plans support up to 60 minutes, and Business plans have unlimited capacity.
You can cancel anytime from your dashboard settings. You will retain access until the end of your current billing period.
Billing
Security
Usage
General
Payment and Refunds.
We support all major credit cards, PayPal, and Crypto (USDC/USDT). Annual plans offer a 40% discount. Refunds are handled within a 7-day window if usage is under 10 minutes.
Looking for Enterprise help?
Dedicated account managers, custom SLAs, and custom model training for high-volume content operations.
Talk to Sales24/7
Priority Support
Technical Issues?
Check our system status or browse our extensive API documentation for integration help.
All Systems Operational
Join the Lab Community.
Connect with other content creators on our Discord to share tips and get support.